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How Will Wearable Computers Impact the Automotive Industry?

Over the past few years, many Automotive Service Centers have ignored the digital transformation revolution sweeping through the Manufacturing and Energy sectors.

No More.

Now, world-class brands like Volkswagen, BMW, and Volvo are empowering their service technicians with wearable computers like RealWear HMT-1, to speed after sales maintenance and improve customer satisfaction.

How are AUTOMOTIVE companies using HMT-1 FOR AFTER SALES MAINTENANCE?

  • Document Navigator: Now techs can spend less time searching for schematics and more time on repairs. 
  • Remote Mentor: Connect technicians with subject matter experts for real-time guidance.
  • Digital Workflow: Stay on task and shorten repair time, all with hands-free operation.

 

What are the benefits of deploying wearable computers in the Automotive Industry? 

  • Boost Customer Satisfaction: The faster your techs can complete repairs, the happier your customers will be.
  • Improve Worker Productivity: Hands-free wearable computers allow technicians to focus on their work
  • Decrease Repair Time: Using wearable computers, BMW cut repair time by 75%.

 

Learn how wearable computers can increase worker productivity, speed repair time, and improve customer satisfaction 

Download The Whitepaper!

Endorsements

Claus-Eberhart

Claus Eberhart, BMW of North America

Vice President, After-sales

"This is a great example of how we are applying new technologies to help our technicians work more efficiently and further our commitment to offer the best possible service experience for BMW customers. By solving issues faster, BMW dealers can get customers back into their cars sooner."

Paul-Anderson

Paul Anderson, Volkswagen Commercial Vehicles

Service Operations Manager

"This is an exciting step forward in maximizing uptime for our customers through the use of augmented reality and remote diagnostic tools."

Jens-Brech

Jens Brech, Toyota Deutschland GmbH

Director Customer Service

"To put it bluntly: From now on, the customer no longer has to stand under the car together with the service employee or lean over the engine compartment. This minimizes all security risks and offers the customer even more comfort."

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